Shipping policy
Shipping Policy — Moondyne Work Gear
Simple Shipping: $10 Flat, Australia-Wide
No calculators, no tiers, no surprises at checkout. Every online order ships for a flat $10, anywhere in Australia.
Where We Deliver
We ship right across Australia — cities, regional towns and remote areas. PO boxes and parcel lockers are fine too.
We don't ship internationally at this stage.
When Your Order Ships
We pack and dispatch orders typically within 1–2 business days. Orders placed over the weekend or on public holidays typically head out the next business day.
How Long It Takes
Once dispatched, most orders arrive within:
- Metro: 2–5 business days
- Regional: 3–7 business days
- Remote areas: 5–10 business days
These are estimates from our delivery partners — remote addresses can take a little longer, so if you need something by a certain date, order early.
Tracking Your Order
You'll get a tracking number by email as soon as your order is on its way, so you can keep an eye on it the whole trip.
Got the Address Right?
Please double-check your delivery address at checkout — it's the easiest way to avoid delays.Â
Damaged or Lost in Transit?
If your order turns up damaged or doesn't turn up at all, email us at info@ruggedxtremes.com with your order number (and a photo if it's damaged).Â
Need a Hand?
Email info@ruggedxtremes.com or call (08) 9274 8889, Monday to Friday, 8:30am - 4pm AWST.